Privacy Policy

Last Updated: 11/21/2025

Solis Films LLC, doing business as Triangle Medical Video, operates this website. We take data privacy seriously and maintain practices designed to protect the information of all visitors, clients, and prospective clients. This policy explains what information we collect, how we use it, and what rights you have.

Our business address is:
1030 N Rogers Ln, Ste 121 #1171, Raleigh, NC 27610

1. Information We Collect

Information You Provide Directly

We collect information when you submit a form, schedule a call, or contact us. This may include:

• Name

• Email address

• Company or organization

• Phone number, if voluntarily provided

• Project information

• Scheduling preferences

• Any message you choose to write

Information Collected Automatically

When you visit the site, we collect standard technical information through analytics and tracking tools:

• IP address

• Browser and device type

• Operating system

• Pages viewed

• Time spent on each page

• Referring URLs

• Approximate geographic location based on IP

This information is collected through the technologies listed in Section 3.

Information From Integrated Platforms

If you interact with embedded services, additional data may flow through those platforms:

• YouTube, Vimeo, and Wistia may collect usage and engagement data

• Google services may collect analytics, device information, and browsing behavior

• Meta Pixel may record actions taken on the website related to advertising campaigns

• GoHighLevel collects form submissions, funnel activity, page interactions, and scheduling data

• CRM integrations may receive your information if you contact us or begin a project inquiry

We do not control third party data practices. Review the privacy policies of these providers for full details.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries

• Provide quotes and project details

• Maintain client and lead records within our CRM

• Improve website performance

• Analyze site activity

• Improve communication workflows

• Maintain security of the website

• Deliver marketing or retargeting campaigns when applicable

• Comply with legal and accounting obligations

We do not sell personal information.

3. Cookies and Tracking Technologies

Our website uses several tracking tools. These technologies operate independently and have their own privacy practices.

Google Analytics (including GA4)

Used to understand traffic patterns, device types, page performance, and general visitor behavior.

Meta Pixel

Used for measurement of advertising campaigns. This may include tracking actions taken on the site after viewing or clicking a Meta advertisement.

GoHighLevel Tracking

Used for:

• Page analytics

• Funnel progress

• Form submissions

• Scheduling

• Attribution of marketing activity

Scheduling Tools

Scheduling widgets and calendars embedded on the site may collect:

• Contact information

• Appointment preferences

• Device data

Video Players

YouTube, Vimeo, and Wistia may collect:

• Playback behavior

• Engagement metrics

• Device and browser information

Cookies

Cookies may be used for:

• Basic site functionality

• Session management

• Analytics

• Advertising measurement

• Remembering form data

You can disable cookies through your browser settings. Some site functions may not operate correctly if cookies are disabled.

4. How We Share Information

We may share limited information with:

• Hosting providers

• CRM and project management platforms (including GoHighLevel)

• Email communication services

• Scheduling tools

• Analytics tools

• Accounting platforms, such as QuickBooks

• Legal or regulatory authorities when required

• Service providers who assist in website or business operations

We do not share personal information for unrelated third party marketing.

5. Production-Related Information

Triangle Medical Video works with sensitive content, including medical facilities, educational institutions, and private organizations. Any information or media provided during a paid engagement, including:

• Footage

• Project files

• Client materials

• Images of any kind

• Sensitive operational details

is governed by the terms of the applicable production agreement. Those agreements take precedence over this website privacy policy.

6. No Collection of Protected Health Information on the Website

This website is not designed to collect or store Protected Health Information (PHI). Do not upload patient information, medical records, or any confidential medical data through our contact forms, email links, or scheduling tools.

Any PHI shared for production purposes is handled only within the scope of a signed agreement that outlines proper safeguards and processes.

7. Data Retention

We retain information for:

• As long as needed to respond to inquiries

• As long as required to maintain business records

• As long as required for contracts or ongoing projects

• As long as needed to comply with laws and accounting obligations

We remove or anonymize data once it is no longer required for these purposes.

8. Legal Basis for Processing Information

Where applicable, our processing may rely on:

• Your consent

• The need to fulfill a contract or respond to your request

• Our legitimate business interests

• Compliance with legal obligations

9. International Data Transfers

Our service providers may process data on servers located inside or outside the United States. By using the site, you consent to the transfer of information to locations that may have different data protection laws.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for certain processing

• Request a copy of your data

• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at the email listed below.

11. Third Party Links

The website may include links to third party sites. These sites operate independently. Review their policies before providing personal information.

12. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect information from children. If you believe a child has provided information, contact us so we can delete it.

13. Changes to This Privacy Policy

We may update this policy as needed. Updates will appear on this page with a revised date. Continuing to use the site after any update signifies acceptance of the revised policy.

14. Contact Us

For questions, data requests, or privacy concerns, contact:

Solis Films LLC d/b/a Triangle Medical Video
Email: hello@trianglemedicalvideo.com
Website: https://www.trianglemedicalvideo.com
Address: 1030 N Rogers Ln, Ste 121 #1171, Raleigh, NC 27610